Truvaga™ Reseller Terms and Conditions

These Terms and Conditions apply to the purchase and resale of the Products from electroCore under the Truvaga Reseller Order Form signed by the Customer and electroCore (the “Order Form”). These Terms and Conditions are subject to change by electroCore and, to the extent that such changes are made, will be in effect as of the “Last Date Revised” referenced on the Website.

 

  1. PRICE, PAYMENTS & CHARGES
    1. Customer shall purchase the Products from electroCore at the Product Price and may resell the Products for no less than the Manufacturer Suggested Retail Price (the “MSRP”).
    2. Customer shall not sell the Products on any other third-party website, e-commerce retail website, or through any other third-party seller.
    3. Customer shall be liable for payment of shipping charges, insurance costs, taxes (including sales taxes) and other similar charges associated with the Products.
    4. Payments shall be made prior to shipment of the Products as set forth in Form of Payment in the Order Form, without right of set-off or counterclaim and clear of and without deduction for any other charges of any kind.
  1. DELIVERY, OWNERSHIP OF THE PRODUCTS & RISK OF LOSS.
    1. Upon receipt of the Payment Price, electroCore shall ship the Products to Customer using the shipping method of electroCore’s choosing.  Any order for ten (10) or more Products are built to order and may include additional lead-time in shipping.
    2. Ownership of the Purchased Products shall pass to Customer upon electroCore’s delivery of the Products to the carrier.
    3. Risk of loss of Products shall pass to Customer on electroCore’s delivery of the Products to the carrier and electroCore shall not be liable for any damage to Products, including during shipment.
    4. Customer shall be responsible for insurance of the Products while in transit and in the End User’s possession.
    5. Products shall be deemed accepted by Customer unless Customer affirmatively rejects the Products by written notice, stating the reason for its rejection of the Products.
    6. All Product sales are final.
  1. MARKETING, TRAINING & SUPPORT
    1. Customer shall at its own expense promote, sell, market, and distribute the Products.
    2. Customer shall ensure that any Personnel selling the Products are familiar with technical information relating to the Products and sufficiently knowledgeable about the industry and products that are competitive with each Product (including specifications, features, and benefits) so as to be able to explain in detail the differences between the Products and competing products, and information on features of Products.
    3. Customer shall follow any reasonable requests and directions of electroCore in relation to training and shall use only promotional information and material for the Products which have been provided and approved by electroCore.
  1. REPRESENTATIONS, WARRANTIES, COVENANTS AND NOTIFICATIONS
    1. Customer covenants:
      1. that Customer shall comply with all applicable regulations regarding notification of adverse events and complaints;
      2. that Customer shall comply will all applicable consumer regulations regarding marketing and communications;
      3. the Customer shall not sell the Products below the MSRP;
      4. the Customer shall not sell the Products on any other third-party website, e-commerce retail website or through any third-party seller;
      5. the Customer shall not distribute Products outside of the United States;
      6. the Customer understands that End Users are subject to these Terms and Conditions;
      7. that Customer shall not seek reimbursement for the Products from any private or public insurance company or insurance coverage program, including TRICARE or from the Department of Defense, Veterans Affairs, or any state patient assistance or healthcare program;
      8. that the Products may not be resold, bartered, or traded, or offered for resale, barter or trade to any third parties, including but not limited to distributors, pharmacies, or other healthcare providers; and
      9. that the information provided in these Terms and Conditions and the Order Form is complete and accurate to the best of Customer’s knowledge.
    2. Each Party shall promptly notify the other in writing if it becomes aware of any issue with a Product, including relating to regulatory compliance, safety or efficacy of a Product. Customer shall notify electroCore immediately if it becomes aware of any death or bodily injury caused by a Product (or suspected to be caused by a Product) or any malfunction of a Product.
    3. electroCore shall be responsible for responding to all issues relating to Products, including to Governmental Authorities as required. Customer shall not make any representation or filing with respect to any Product to any Governmental Authority without electroCore’s prior written approval.
    4. Customer shall, at its own expense, obtain and maintain required licenses, certifications, credentials, and permits (“Licenses”) necessary to conduct business in accordance with these Terms and Conditions and shall immediately notify electroCore if it no longer holds the necessary Licenses.
    5. electroCore may audit Customer’s files relating to its sales, marketing, and inventory of Products regarding transactions that took place in the preceding twelve (12) months of any Product sold.
  1. USE OF TRADEMARKS
    1. electroCore is the owner of the Trademarks and may, by written notice and in its sole discretion, grant Customer a royalty-free, non-exclusive, non-transferable and non-assignable license to use the Trademarks solely as necessary to promote, market and sell the Products (the “Trademark License”).
    2. Customer acknowledges that, if granted a Trademark License, it shall be authorized only to use the Trademarks as preapproved by electroCore in writing and, except as expressly set out herein and in the Order Form, as applicable, electroCore grants no right or license to Customer, by implication, estoppel, or otherwise, to the Products or any Intellectual Property Rights of electroCore. All goodwill associated with Customer’s use of the Trademarks shall inure to the benefit of and be the property of electroCore, and Customer hereby assigns and agrees to assign all goodwill created by Customer’s use of the Trademarks to electroCore.
  1. PRODUCT STANDARD & WARRANTY
    1. Products supplied to Customer by electroCore shall be manufactured, labeled, packaged and tested (while in the possession or control of electroCore), substantially free from defects in materials and workmanship; and compliant with all Laws, being the product standard (the “Product Standard”).
    2. electroCore guarantees against any out of box failures and warrants that the Products shall meet the Product Standard. The warranty does not apply to any Product that: (i) has been subjected to abuse, misuse, neglect, negligence, accident, improper testing, improper installation, improper storage, improper handling, abnormal physical stress, abnormal environmental conditions, or use contrary to any instructions issued by electroCore; or (ii) has been reconstructed, repaired, or altered by persons other than electroCore or its authorized Representative. Customer shall not service, repair, modify, alter, replace, reverse engineer or otherwise change any Products.
    3. If electroCore receives a notice from Customer alleging a Product does not meet the Product Standard, electroCore shall, in its sole discretion elect whether to repair or replace such Product or issue a refund to Customer. If electroCore elects to repair or replace a Product, electroCore shall bear the costs of shipment. In no event shall electroCore be liable for any additional costs, expenses or damages incurred by Customer directly or indirectly because of a defect, damage or discrepancy in a Product. For the avoidance of doubt, sales of Products to Customer are made on a one-way basis and Customer has no right to return Products to electroCore.
    4. Customer is not authorized to make and agrees that it shall not make any other warranty, representation or commitment, whether written or oral, on electroCore’s behalf unless authorized in writing by electroCore.
    5. EXCEPT FOR THE LIMITED WARRANTY PROVIDED IN THIS SECTION AND SUBJECT TO APPLICABLE PRODUCT LIABILITY LAW, THE PRODUCTS AND ANY TECHNICAL INFORMATION AND ASSISTANCE PROVIDED BY ELECTROCORE ARE PROVIDED AS IS, WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TYPICALITY, SAFETY, ACCURACY AND NON-INFRINGEMENT, AND ELECTROCORE GRANTS NO OTHER WARRANTIES OR CONDITIONS, EXPRESS OR IMPLIED, BY STATUTE, IN ANY COMMUNICATION WITH CUSTOMER OR END USERS, OR OTHERWISE REGARDING THE PRODUCTS, THEIR FITNESS FOR ANY PURPOSE, THEIR QUALITY, OR THEIR MERCHANTABILITY. ELECTROCORE NEITHER ASSUMES NOR AUTHORIZES ANY OTHER PERSON TO ASSUME ANY OTHER LIABILITIES ARISING OUT OF OR IN CONNECTION WITH THE SALE OR USE OF ANY PRODUCT. THE REMEDIES OF CUSTOMER SET FORTH HEREIN SHALL BE THE ONLY REMEDIES AVAILABLE. SAVE AS PROVIDED FOR BY MANDATORY PRODUCT LIABILITY LAW, ELECTROCORE SHALL IN NO EVENT BE LIABLE FOR ANY INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES, INCLUDING WITHOUT LIMITATION LOST REVENUES OR PROFITS, WHETHER A CLAIM FOR SUCH DAMAGES IS BASED UPON WARRANTY, CONTRACT, TORT, COMMON LAW, STATUTE OR OTHERWISE.
  1. CONFIDENTIALITY
    1. If electroCore discloses or makes Confidential Information available to Customer in connection with the sale of its Products, Customer shall: (i) protect and safeguard the confidentiality of electroCore’s Confidential Information with at least the same degree of care it would protect its own Confidential Information, but in no event with less than a commercially reasonable degree of care; (ii) not use electroCore’s Confidential Information, or permit it to be accessed or used, for any purpose other than to exercise its rights or perform its obligations under these Terms and Conditions and the Order Form; and (iii) not disclose any such Confidential Information to any person, except to Customer’s Representatives who need to know the Confidential Information to assist Customer, or act on its behalf, to exercise its rights or perform its obligations under these Terms and Conditions and the Order Form .
    2. Customer shall be responsible for any breach of the confidentiality obligations set forth herein by any of its Representatives. Upon electroCore’s written request, Customer shall, promptly return or destroy (as directed by electroCore) all Confidential Information, including copies, that it has received under these Terms and Conditions and the Order Form. Upon request, Customer shall promptly provide electroCore with written certification of its having complied with the requirements of this Section.

 

  1. INDEMNIFICATION
    1. Customer shall indemnify, defend, and hold harmless electroCore and its parent, officers, directors, partners, members, shareholders, employees, agents, affiliates, successors, and permitted assigns against any and all losses, damages, liabilities, deficiencies, claims, actions, judgments, settlements, interest, awards, penalties, fines, costs, or expenses of whatever kind, including attorneys’ fees, fees, and the costs of enforcing any right to indemnification under these Terms and Conditions and the Order Form and the cost of pursuing any insurance providers, (collectively, “Losses”), arising out of or relating to (i) breach or non-fulfillment of any representation, warranty, or covenant under these Terms and Conditions and the Order Form by Customer or its Personnel; (ii) any act or omission of Customer or its Personnel (including any recklessness or willful misconduct) in connection with the performance of its obligations under these Terms and Conditions and the Order Form; (iii) any bodily injury, illness or death of any person or damage to real or tangible personal property caused or contributed to by the acts or omissions of Customer or its Personnel; (iv) any failure by Customer or its Personnel to comply with any applicable Laws; (v) allegations or claims that Customer breached its agreement with a third party because of or in connection with entering into, performing under these Terms and Conditions and the Order Form .
    2. electroCore shall promptly notify Customer in writing of a claim for indemnification under this Section.
    3. Notwithstanding anything to the contrary set forth herein or in the Order Form, Customer is not obligated to indemnify or defend electroCore for Losses to the extent that such Losses arise out of or result from electroCore or its Personnel’s: (i) negligent act or omission (including recklessness or willful misconduct); (ii) bad faith failure to comply with any of its obligations set out herein or in the Order Form; or (iii) failure of electroCore to promptly notify Customer of a claim for which indemnification is sought; provided, however, that such Losses will be reduced only to the extent that Customer is prejudiced by electroCore’s failure to notify.

 

  1. LIMITATION OF LIABILITY

IN NO EVENT IS ELECTROCORE OR ITS REPRESENTATIVES LIABLE FOR CONSEQUENTIAL, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE OR ENHANCED DAMAGES, LOST PROFITS OR REVENUES, OR DIMINUTION IN VALUE, ARISING OUT OF OR RELATING TO ANY BREACH OF THESE TERMS AND CONDITIONS OR THE ORDER FORM, REGARDLESS OF: (i) WHETHER THE DAMAGES WERE FORESEEABLE; (ii) WHETHER OR NOT ELECTROCORE WAS ADVISED OF THE POSSIBILITY OF THE DAMAGES AND (iii) THE LEGAL OR EQUITABLE THEORY (CONTRACT, TORT OR OTHERWISE) ON WHICH THE CLAIM IS BASED, AND NOTWITHSTANDING THE FAILURE OF ANY AGREED OR OTHER REMEDY OF ITS ESSENTIAL PURPOSE.

 

  1. INSURANCE

Customer shall, at its own expense, maintain and carry in full force and effect, subject to appropriate levels of self-insurance, commercial general liability (including product liability) insurance with financially sound and reputable insurers in an amount sufficient to cover all claims for the acts or omissions of such Customer and its Representatives, evidence of which shall be provided to electroCore upon reasonable request. Customer shall require its insurer to waive all rights of subrogation against electroCore and its insurers.

  1. FORCE MAJEURE

electroCore shall not be liable for any failure or delay in fulfilling or performing any term of these Terms and Conditions or the Order Form to the extent such failure or delay is caused by or results from circumstances beyond electroCore’s control including: labor disputes, power failures, lightning, fire, atmospheric disturbances, legal enactment, government action, war, pandemic, strikes or similar causes, possible blackouts, disruptions in web hosting services.

  1. MISCELLANEOUS
    1. References. electroCore and Customer are jointly referred to as “Parties” and individually as “Party”.
    2. Entire Agreement. These Terms and Conditions together with the Order Form constitute the sole and entire agreement of the Parties with respect to the subject matter contained herein and supersedes all prior and contemporaneous understandings, agreements, representations and warranties, both written and oral, regarding such subject matter.
    3. Notices. All notices, requests, consents, claims, demands, waivers, and other communications under these Terms and Conditions must be in writing and addressed to the other Party at its address as set out forth in Customer Information in the Order Form, or as otherwise notified by a Party.
    4. The meaning of general words is not limited by specific examples introduced by ‘including’ or similar expression. The definitions given for any defined terms herein shall apply equally to both the singular and plural forms of the terms defined. The headings in these Terms and Conditions are for reference only and do not affect the interpretation.
    5. Severability. If any term or provision of these Terms and Conditions or Order Form is invalid, illegal, or unenforceable in any jurisdiction, such invalidity, illegality, or unenforceability does not affect any other term or provision or invalidate or render unenforceable such term or provision in any other jurisdiction. On a determination that any term or provision is invalid, illegal, or unenforceable, the Parties shall negotiate in good faith to, or the court may, modify these Terms and Conditions and the Order Form to effect the original intent of the Parties as closely as possible in order that the transactions contemplated hereby be consummated as originally contemplated to the greatest extent possible.
    6. Waivers, and Consents. No waiver of any provision or consent to any action shall constitute a waiver of any other provisions or consent to any other current or future action or omission, whether or not similar. No waiver or consent shall constitute a continuing waiver or consent.
    7. Relationship of the Parties. The Parties are independent contractors and nothing in these Terms and Conditions or the Order Form shall be deemed or construed as creating a joint venture, partnership, agency relationship, franchise, or business opportunity between electroCore and Customer. Neither Party, by virtue of these Terms and Conditions and the Order Form, will have any right, power, or authority to act or create an obligation, express or implied, on behalf of the other Party.
    8. Successors and Assigns; electroCore Assignment. These Terms and Conditions shall be binding upon and inure to the benefit of the Parties hereto and their successors and permitted assigns. electroCore may assign any of its rights or delegate any of its obligations without the consent of Customer. Customer may not assign its rights hereunder or any of its rights or obligations hereunder without the prior written consent of electroCore.
    9. Governing Law, Jurisdiction, and Venue. The substantive Laws of the State of New Jersey, excluding its conflict of law rules to the extent such rules would apply the law of another jurisdiction, govern all matters arising out of, or relating to, these Terms and Conditions and the Order Form and all of the transactions it contemplates, including without limitation its validity, interpretation, construction, performance, and enforcement. The courts located in the State of New Jersey shall have exclusive jurisdiction and be proper venue over any dispute between the Parties related to these Terms and Conditions and the Order Form, and each of the Parties hereby consent to the jurisdiction of such courts and agree not to contest such jurisdiction and venue. The Parties agree that the United Nations Convention on Contracts for the International Sale of Products does not apply to these Terms and Conditions and the Order Form.

 

DEFINITIONS

The capitalized terms used herein shall have the meanings set forth below or otherwise as set forth herein:

“Confidential Information” means confidential information including information about its business affairs, products, and services, information and materials comprising or relating to Intellectual Property Rights, trade secrets, third-party confidential information, these Terms and Conditions and the Order Form and other sensitive or proprietary information; whether orally or in written, electronic or other form or media, and whether or not marked, designated, or otherwise identified as “confidential” and excludes information that, at the time of disclosure:: (i) is or becomes generally available to and known by the public, other than as a result of, directly or indirectly, a breach of these Terms and Conditions and the Order Form; (ii) is or becomes available on a non-confidential basis from a third-party source, provided that such third party is not and was not prohibited from disclosing such Confidential Information; (iii) was known prior to being disclosed under these Terms and Conditions and the Order Form; (iv) was or is independently developed by the  without reference to or use of, in whole or in part, any of Discloser’s Confidential Information; or (v) must be disclosed under applicable Laws, provided that Recipient provides prior written notice of such disclosure to Discloser and takes reasonable and lawful actions to avoid and/or minimize the extent of such disclosure;

“Customer” means the Customer as set forth on the Order Form;

“Effective Date” means the date the Order Form is signed by the last Party to sign the Order Form;

“End User” means the person who purchases the Products from Customer;

“Governmental Authority” means any governmental authority including any federal, state, local or foreign government or political subdivision thereof, or any agency or instrumentality of such government or political subdivision, or any self-regulated organization or other non-governmental regulatory authority or quasi-governmental authority (to the extent that the rules, regulations or orders of such organization or authority have the force of Law), or any arbitrator, court or tribunal of competent jurisdiction);

“Intellectual Property Rights” means all industrial and other intellectual property rights comprising or relating to: (i) Patents; (ii) Trademarks; (iii) internet domain names, whether or not Trademarks, registered by any authorized private registrar or Governmental Authority, web addresses, web pages, website, and URLs; (iv) works of authorship, expressions, designs, and design registrations, whether or not copyrightable, including copyrights and copyrightable works, software, and firmware, application programming interfaces, architecture, files, records, schematics, data, data files, and databases and other specifications and documentation; (v) Trade Secrets; and (vi) all industrial and other intellectual property rights, and all rights, interests, and protections that are associated with, equivalent or similar to, or required for the exercise of, any of the foregoing, however arising, in each case whether registered or unregistered and including all registrations and applications for, and renewals or extensions of, these rights or forms of protection under the Laws of any jurisdiction throughout in any part of the world;

“Law” means any law, statute, ordinance, regulation, rule, code, order, constitution, treaty, common law judgment, decree, other requirement or rule of a Governmental Authority applicable in the United States or other place in which the Products are manufactured, marketed, sold, tested, investigated or otherwise regulated;

“Patents” means all patents (including all reissues, divisionals, provisionals, continuations, and continuations-in-part, re-examinations, renewals, substitutions, and extensions thereof), patent applications, and other patent rights and any other Governmental Authority-issued indicia of invention ownership (including inventor’s certificates, petty patents, and patent utility models);

“Personnel” means any officer, director, partner, member, shareholder, employee, agent, affiliates, associate, or other designee of a Party;

“Product” or “Products” shall mean any “Truvaga” device, including but not limited to the Truvaga 350 and Truvaga Plus.

“Representatives” means affiliates, employees, officers, directors, partners, shareholders, agents, attorneys, third-party advisors, successors, and permitted assigns of a Party as the context so implies;

“Trademarks” means any trademark or tradename involving the names “electroCore”, “Truvaga” and all rights in and to electroCore’s US and foreign trademarks, service marks, trade dress, trade names, brand names, logos, trade dress, corporate names, and domain names and other similar designations of source, sponsorship, association, or origin, together with the goodwill symbolized by any of the foregoing, in each case whether registered or unregistered and including all registrations and applications for, and renewals or extensions of, these rights and all similar or equivalent rights or forms of protection in any part of the world;

“Trade Secrets” means all inventions, discoveries, trade secrets, business and technical information and know-how, databases, data collections, patent disclosures, and other confidential and proprietary information and all rights therein;

“Truvaga Standard Terms and Conditions” means the standard terms and conditions for purchases from truvaga.com as modified and posted by electroCore from time-to-time https://www.truvaga.com/terms/; and

“Website” means electroCore.com/truvaga-reseller-terms-and-conditions.

Last Date Revised 5/23/2024